How things are made

Every shirt is printed when you order it. Nothing sits in a stockroom waiting — the garment is pulled, printed and packed for you specifically. That is what keeps a small range honest instead of a warehouse full of guesses, and it is the reason the returns section below reads the way it does.

Dispatch

Once orders are printed and packed, they leave within 2 business days. You get a tracking number by email when the parcel goes out. We do not ship on weekends or public holidays.

Delivery and cost

Most US orders arrive within 7–9 business days of ordering, printing included. Shipping is quoted at checkout for your actual address, with the delivery estimate shown next to the price, so you see the real cost before you pay rather than a guess afterwards.

Delivery estimates come from the carrier. They are estimates, not promises, and they slip around holidays.

We ship to the United States. For orders outside it, any import duties or taxes are the customer’s responsibility and are not included in what you pay here.

If something is wrong with your order

If your shirt arrives misprinted, damaged, or is not what you ordered, email sales@fatigueshirts.com with your order number and a photograph within 30 days of receiving it. We will reprint and reship it, or refund you in full, whichever you prefer.

You will not be asked to pay for that, and you will not be asked to post the original back. Keep it or bin it.

Change of mind, and wrong sizes

Because each shirt is printed for you individually, we cannot accept returns or exchanges for a change of mind, or for ordering the wrong size or colour. There is no shelf to put it back on.

So please read the fit and sizing notes on the product page before you order. The shirt is a unisex regular fit, pre-shrunk and true to size, and every measurement is in the size chart. If you are unsure, email us before you buy — we would rather spend five minutes on that than have you stuck with the wrong shirt.

Return postage

If we agree to take anything back for a reason other than our own mistake, return postage is paid by the customer. Please email sales@fatigueshirts.com before sending anything, so we can tell you where it goes; parcels sent without arranging it first cannot be refunded.

Lost in transit

If tracking stops moving, or the parcel is marked delivered and is not with you, tell us within 30 days and we will chase the carrier and sort it out. If an order comes back to us because the address was wrong or incomplete, we will contact you and reship it once a corrected address is confirmed; a second delivery charge may apply.

Cancelling

We can cancel an order and refund it in full any time before it goes into production — usually a few hours. Email sales@fatigueshirts.com straight away and we will stop it if we still can.